# Terms of service — visibility.cloud Effective 2 August 2026. Visibility Cloud, Inc. The terms you agree to by using this site: what you may do with it, what we do and do not warrant, and the limits on our liability. ## 1. The agreement These terms are an agreement between Visibility Cloud, Inc. ("we") and you. You accept them by using the services — whether you act in person or through software acting on your behalf. If you accept for an organization, you represent that you may bind it. ## 2. The services The services publish an item-level chain-of-custody record built on EPCIS 2.0 and CBV 2.0: written material, worked illustrative traces, and machine-readable surfaces addressed to software readers as much as to people, together with the developer and standards doors of the same family. The two doors a reader can use on the site are a segment seat list and a get-started interview. The services are offered on these surfaces: - visibility.cloud - epcis.dev - transactions.dev - barcoding.dev - barcodes.do What we deliver are records and data products: each artifact reflects the data available to us at the time it is produced. It is a record, not advice, and not a guarantee about the underlying subject. ## 3. Automated and agent use The services are offered to machine buyers as well as human ones. We say this plainly, and these are the terms: - **Agents are welcome.** Software acting for a person or organization (a "principal") may query the services. - **The principal is bound.** An agent’s acceptance or instruction binds its principal as if the principal acted directly. If you deploy an agent against these services, you are the principal. - **Identify honestly.** Agents must not misrepresent themselves as human, as another party, or as holding authority they lack. We do not require software to pretend to be human; we require it to identify itself truthfully. - **Operational limits.** We may rate-limit, challenge, or refuse automated traffic that degrades the services. Circumventing access controls is a breach. ## 4. Acceptable use You may not use the services to break the law, infringe others’ rights, probe or breach our security, evade payment or metering, misrepresent your identity or authority, or impose load that degrades the services for others. We may suspend access to stop any of these. ## 5. Ownership The services, their software, and their branding are ours or our licensors’. These terms grant use, not ownership. Data you submit remains yours; you grant us the license needed to operate the services on it, and nothing more. Names, standards and trademarks belonging to others are used to identify what they name. GS1 is the standards body; this platform is not affiliated with, endorsed by, or certified by GS1. ## 6. Disclaimers The services are provided as-is. Data products are assembled from sources we do not control; we attest to what our records show, not to the completeness or future accuracy of the underlying facts. Illustrative examples, worked traces and simulations on the services are labelled as such and are not a representation about anyone’s operations or data. To the extent the law permits, we disclaim implied warranties. Where the law where you live grants warranties or remedies that cannot be waived, they are preserved. ## 7. Liability To the extent the law permits, our total liability for claims arising from the services is capped at the amounts you paid us for the services in the twelve months before the claim arose, and neither party is liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability that the law does not allow to be limited. ## 8. Termination You may stop using the services at any time. We may suspend or terminate access for breach of these terms. Receipts and records required by law survive termination. ## 9. Governing law and disputes These terms are governed by the law of the State of Delaware, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of or relating to these terms, and you consent to their jurisdiction and venue. Before filing any claim, raise the dispute with us at [legal@visibility.cloud](mailto:legal@visibility.cloud) and allow thirty days for resolution. Nothing in this section displaces consumer rights that the law where you live makes non-waivable. ## 10. Changes When these terms change we post the new version with a new effective date. For material changes we give notice before the change takes effect; continued use after the effective date accepts the change, and if you do not accept it, stop using the services. ## 11. Severability, waiver, and the whole agreement If any provision of these terms is held unenforceable, the rest stay in force. A failure to enforce a provision is not a waiver of it. These terms, together with our [privacy policy](/privacy/), are the whole agreement between you and Visibility Cloud, Inc. regarding the services. ## 12. Contact > **Visibility Cloud, Inc.** > Email: [legal@visibility.cloud](mailto:legal@visibility.cloud) > Disputes: [legal@visibility.cloud](mailto:legal@visibility.cloud)